Shipping & Delivery

Dear Customers,

Thank you for choosing our memory foam pillows. To ensure that you receive our high-quality products smoothly, here is our policy for shipping and fees:

Shipping Time: We will arrange for shipment within 2-5 working days after receiving your order and confirming payment.

Logistics Partners: We cooperate with several reputable international logistics companies to provide express services including, but not limited to, DHL, UPS, and FedEx, to ensure fast and reliable international delivery.

Shipping Fees: The shipping fee will be calculated based on the weight of your order and the destination country/region. We offer transparent shipping pricing to help you clearly understand the total cost.

Bulk Orders: To save on shipping fees, we recommend you place bulk orders. Bulk orders receive more favorable shipping rates and more efficient logistics arrangements.

Packaging: All products are rigorously quality-checked and carefully packed using sturdy packing materials to ensure safety during transport (packaging can support OEM and ODM).

Loss or Damage During Transport: In case of loss or damage during transport, we will provide consultation or compensation based on relevant insurance policies and transport agreements.

Special Requests: If you have any special shipping or fee requirements, such as expedited services, please contact our customer service team as soon as possible, either during or immediately after placing your order.

We promise to handle each order efficiently and responsibly to ensure the safe and timely delivery of your goods. If you have any questions or need more assistance, please feel free to contact our customer service team at any time.